WHOLESALE PRICES: Prices are listed by item number and priced in US dollars. Prices are subject to change without notice.
MINIMUM ORDER REQUIREMENT: $500 - Initial Order. $250 - Reorders.
CREDIT CARDS: We accept Visa, Master Card, American Express and Discover.
CREDIT TERMS: First orders are accepted on a prepaid or credit card basis only. Prepaid orders require a check or wire transfer prior to shipment. Credit card orders must have the account name, account number, billing ddress and expiration date. Credit card are charged at time of shipments
INTERNATIONAL & PROFORMA ORDERS: All international orders are sold on "Ex-works" basis. Customers must make all shipping arrangements with their own freight forwarders. A 50% deposit or payment in full is required before the order will be pulled and packed. Payment in full is required before the order will be released from our Dallas, Texas warehouse. Proforma orders are considered to be on "hold for confirmation" until a deposit is received. Payments on international orders can be made by credit card or bank transfer of funds. International orders paid by credit card are not subject to any additional service fees. International orders paid by wire transfer will be charged a $30.00 bank service fee. Cancelled orders that have already been packed are subject to a 25% restocking fee.
NET 30 TERMS: The privilege of net 30 terms is offered to customers who have submitted a satisfactory credit application with references - available only for second and subsequent orders. Net 30, according to our interpretation, means payment is due within 30 days of the invoice date. Any past due balance will be assessed an annual finance charge of 18%. Future in-house orders will not be released for shipment until all past due balances are paid in full, including finance charges. Should it become necessary to refer the account balance to a licensed collection agency or attorney for legal action, all subsequent charges and legal fees shall be paid by the applicant.
Global Views is a ship as ready company. In stock items are generally delivered within 2 to 4 weeks from date of
an order with complete information. Order acknowledgements are prepared at the time of order placement. For orders
requiring expedited processing see below:
Rush Fee ($25.00 fee) - Rush orders will be processed and shipped within 3 business days.
Hot Rush Fee ($50.00 fee) - Hot rush orders will be processed and shipped within a 24 hour turn around provided they are received in our offices prior to 3PM CST Monday through Friday. We will do our very best to meet your requested date; however, it is not guaranteed based upon order size, delivery requirements, etc.
BACKORDERS: Every effort is made to ship product as quickly as possible, but occasionally items are backordered. As soon as the items become available, they are shipped without notice. Backorders less than $50.00 or older than 6 months will be cancelled. If you have any instructions regarding backorders, please indicate when the order is placed.
SHIPPING: Most orders ship via UPS or FedEx Ground parcel service. Larger items and volume orders will be shipped via common carrier. We reserve the right to select the carrier on any shipment unless a customer's preferred carrier is requested, and the customer agrees to assume responsibility for any and all transportation charges. All LTL shipping and handling charges from our dock are prepaid, FOB – Dallas TX. All shipments are packed very carefully using standard approved packing methods. Residential delivery by an LTL carrier will incur additional charges.
RECONSIGNED OR REFUSED SHIPMENTS: The customer is responsible for all additional shipping and handling charges on reconsigned shipments. All refused shipments are subject to a 25% restocking fee and shipping charges both ways.
DAMAGES: If a shipment arrives with any obvious damage, you are entitled to refuse the damaged portion of the shipment, and you must note the delivery receipt. All concealed damages must be reported within five business days, or the claim may be denied. Please complete the Damage Claim Form and submit with images to firstname.lastname@example.org. Any shortages must also be noted on the delivery receipt and reported to Global Views.
RETURNS: No returns or damaged merchandise will be accepted without a Return Authorization issued by our Customer Service Department. All returns for reasons other than shipping damage or manufacturer defect are subject to a 25% restocking fee plus shipping and handling charges both ways.